Hello, is this __________?

“Hey, this is Bruce Lesher. (if not owner) Who am I speaking with?”

Hello, is this __________?

“Hey, this is Bruce Lesher. (if not owner) Who am I speaking with?”

  • ✅ If They Hesitate or Avoid Answering just continue on after a few seconds otherwise skip to opening:

    No worries! I just wanted to make sure I’m reaching the right person. I’m calling about __________

    (This keeps the call moving without being pushy.)


  • With Website Opening (Tactical Empathy & Time Constraint Acknowledgment)

    “Hey [_____________], this is Bruce Lesher. I know you’re busy, so I’ll be quick.”

     • “I was looking at your website and noticed a few things that might be hurting your online presence.”(((Stop and listen)))


  • No Website Opening (Tactical Empathy & Time Constraint Acknowledgment)

    • “I was looking for your business online but didn’t see a website—did I get that right?”

     • “I Would like to share what I found about your business?”


  • If they say something like, not a priority or some other balk

    • “I hear that a lot, and we’ve found that small fixes—like making your site load faster or showing up better on Google—can make a big impact.”

     • “I put together a quick free video breaking it down.(up speak)”

     • “What’s the best email to send it to?”


  • If they resist, label their hesitation

    Sounds like you might have some concerns about this?” and let them explain.)

  • Gatekeeper Bypass (If Needed)

    “Hey, I was hoping you could help me out.”

     • “I put together a quick free video that could really help [Company Name] get more online visibility.”

     • “What’s the best email to send it to?”


  • If they ask what it’s about, mirror: “What’s it about?” then clarify:)

    It’s just a short breakdown of a few ways to improve their online presence. No pitch—just some useful insights.”

  • If they say the decision-maker is busy, label

    Sounds like they’ve got a lot on their plate.” (short pause) “When’s the best time to reach them?

  • Close (Low-Commitment Next Step)

    No pressure at all—just some insights to help.”

     • “If you like what you see, we can chat later.”

     • “What’s the best email for you?”


  • Close [if talking to biz owner]

    •  Perfect—I’ll send that over in about an hour

    • “Before I go, would you be against setting aside 10-15 mins to go over those key metrics sometime tomorrow?”

    •  “I have a little flexibility, what time works best for you? I have some time slots open tomorrow afternoon or (Next Day) morning. Which would be better for you? ” 


  • (wait for the answer

    Repeat time back to person and email to send video to.


    ___________________